MULTICHANNEL INBOX

From chaos to control, all comms in one place

Never miss another high-value conversation in an unmanaged inbox. Bring every prospect and customer conversation into a single, easy-to-use inbox.
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Trusted by 3,000+ customers worldwide!
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See for yourself how a multichannel inbox will simplify your customer engagement

PERSONALISE

Target leads

With all engagement in one place your customer data enriches itself. Automatically pull info from customer profiles to create tailored messages on any channel.
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CENTRALISE

Spot opportunities

From the first point of contact to the last, your team will have one full overview of conversations. They’ll spot opportunities in a single click.
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Automate

Convert conversations

Proactively reach out to engage leads every step of the way. Automated service touch points combined with human-led support will end up in a purchase.
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Demo

All of your customer communication in one place

Sounds good, right? We can show you how all of your communication channels can come together in one spot using Trengo. Want in?
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The features that make easy, stress-free communication possible

Live chat
Live chat
Turn your own website into a top-performing conversion point.
Templates
WhatsApp templates
Master and scale communication on your customers’ most accessible channel.
Flowbot
Flowbot
Let automation bring your inbox to life and support your team with high volume conversations.
Auto replies
Auto replies
Don’t leave prospects or customers waiting on any channel with auto replies.
Integrations
Integrations
Set up easy integrations and tie your tech stack to your customer engagement.
CSAT
Reporting
Dive into your inbox data to improve the experience and increase the NPS with every conversation.

What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.
Bart Alfrink
Alfrink Cosmetics
The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
BAS World

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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