Process all customer emails together with colleagues
Tag your colleagues, answer emails and create overview
Managing one shared email box with colleagues is often a difficult task. Process emails using Trengo and maintain a clear overview.
The ticket system optimizes email management. You work together with your teammates from one inbox. You immediately see which emails your colleagues already answered. Emails are never left unanswered.Sign up
Manage all emails and messages from one shared inbox.
Get insight in client history, messages and notes.
Create detailed analyses on reaction - and handling time; per inbox, team or individual colleague.
Add labels and notes to individual conversations.
Find emails easily
Achieve insight in client history
How you can manage your email professionally
Combine emails and messages of one client in one ticket.
Automatically send a receipt confirmation with a ticket number to your client.
Create new emails, even if the email address does not yet exist in your Trengo account.
Get in touch with your colleagues, team or business units easily and directly.
Simply redirect a conversation to a colleague or team.
Quickly send a whole customer conversation to an email address.
Notes and comments
Add notes and comments to a conversation or client information to inform your colleagues.
Multi-user & teams
Create teams, add colleagues and improve your customer contact together.
Mobile device, tablet or PC? You are always connected through our online inbox.
Install our app for iOS or Android and receive push notifications when new messages are received.
Receive notifications in your email box or browser when new messages enter.
Multi website widget
Connect to your customers easily via all social media channels.
Multi language widget
Show another language for foreign website visitors.
Our team inbox shows which messages your colleagues already answered.
Generate all the statistics you need on social media channels, the performance of teams or individual colleagues.
All colleagues can easily adjust their status, so you know who is available for answering customer questions.
Find contacts and messages easily.