Products
Handle all customer e-mails together with colleagues
Answer e-mails with our ticket system and create overview
Managing one shared mailbox with colleagues is often a difficult task. Handle e-mails with Trengo and maintain a clear overview.
The ticket system optimizes e-mail management. You work together with your team colleagues from one inbox. You see immediately which e-mails your colleagues already answered. E-mails are never left unanswered.
Sign upCreate overview
Manage all e-mails and messages from one shared inbox.
Create harmony
Get insight in client history, messages and notes.
Create statistics
Make detailed analysis on reaction and handle time, per inbox, team or colleague.
STRUCTURE
Organize e-mail
Add ticket numbers, labels and notes.
Search
Easily find e-mails
Get insight in client history
Features
How you manage your e-mail professionally
Combine e-mails
Combine e-mails and messages of one client together in one ticket.
Delivery report
Automatically send a delivery report with a ticket number to your client.
Send e-mails
Start new e-mails and tickets, even if the e-mail address does not yet exist in the system.
Company chat
Contact your colleagues, team or business units easily and directly.
Redirect conversations
Simply redirect a customer to a colleague.
Mail conversations
Quickly send a whole customer conversation to an e-mail address.
Notes and comments
Add notes and comments to a conversation or client information to inform your colleagues.
Multi-user & teams
Add colleagues, create teams and improve your customer contact together.
Online software
Mobile, tablet or PC? You are always connected through our online software.
iOS/Android app
Install our app for iOS or Android and receive push notifications when new messages enter.
Notifications
Receive notifications in your mail or browser when new messages enter.
Multi website widget
Connect to your customers easily via all social media channels.
Multi language widget
Change to another language for foreign website visitors.
Ticket system
The professional ticket system shows which messages your colleagues already answered.
Statistics
Generate all the statistics you need on media channels, teams or colleagues.
On-line/off-line status
All colleagues can easily adjust their status, so you know who is available for customers.
Advanced search
Simply find contacts and messages.
Easy
Organize your customer service and take it easy
One inbox and application brings all communication together
CLIENTS
Our happy customers
More than 3000 companies have already discovered our product
