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Integration
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Cloudbeds
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Extra info after check-in
Send a WhatsApp via Cloudbeds after check-in with extra info.
Receive a trigger from Cloudbeds via Zapier to activate your Trengo Webhook Journey — send an automated WhatsApp message via Cloudbeds after the booking date to boost your service level and quickly address any issues that may arise.
We currently can't verify if Cloudbeds is supporting this specific Webhook in order to establish the integration for this use-case.
Deliver the ultimate guest experience via WhatsApp — with Trengo and Cloudbeds.
Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via
Cloudbeds
and delivered via WhatsApp before, during, and after their visit.
Elevate the guest experience and automate WhatsApp messages:
Send a WhatsApp via Cloudbeds when a guest makes a booking.
Possible
Send a WhatsApp via Cloudbeds when the booking changed or gets cancelled.
Possible
Send a WhatsApp via Cloudbeds with check-in details
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Send a WhatsApp via Cloudbeds after check-in with extra info.
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Send a WhatsApp via Cloudbeds to ask if they need any further help.
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Send a WhatsApp via Cloudbeds to check in and ensure everything’s going well.
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send a WhatsApp via Cloudbeds a day before check-out with extra details.
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Send a WhatsApp via Cloudbeds a day later to ask about the experience.
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Send via WhatsApp an online review request via Cloudbeds after a positive experience.
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Send a WhatsApp via Cloudbeds with the invoice to the guest.
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Answer at WhatsApp replies with your digital AI service employee from Trengo
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Answer and collaborate with your service desk and/or reception on incoming responses.
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WhatsApp messages gets read
Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.
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Increase of returining guests
Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.
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More positive reviews
Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.
How to connect Cloudbeds
Our experts help you set up
automated WhatsApp messages triggered by
Cloudbeds
through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.