Integration

Cloudbeds

Extra info after check-in

Send a WhatsApp via Cloudbeds after check-in with extra info.

Receive a trigger from Cloudbeds via Zapier to activate your Trengo Webhook Journey — send an automated WhatsApp message via Cloudbeds after the booking date to boost your service level and quickly address any issues that may arise.

We currently can't verify if Cloudbeds is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner

Official Business Partner

Scoring 4.3 on G2

Discover how it works

Deliver the ultimate guest experience via WhatsApp — with Trengo and Cloudbeds.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via

Cloudbeds

and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Cloudbeds when a guest makes a booking.

Possible

Send a WhatsApp via Cloudbeds when the booking changed or gets cancelled.

Possible

Send a WhatsApp via Cloudbeds with check-in details

Possible

Send a WhatsApp via Cloudbeds after check-in with extra info.

Possible

Send a WhatsApp via Cloudbeds to ask if they need any further help.

Possible

Send a WhatsApp via Cloudbeds to check in and ensure everything’s going well.

Possible

send a WhatsApp via Cloudbeds a day before check-out with extra details.

Possible

Send a WhatsApp via Cloudbeds a day later to ask about the experience.

Possible

Send via WhatsApp an online review request via Cloudbeds after a positive experience.

Possible

Send a WhatsApp via Cloudbeds with the invoice to the guest.

Possible

Answer at WhatsApp replies with your digital AI service employee from Trengo

Possible

Answer and collaborate with your service desk and/or reception on incoming responses.

Possible

98%

WhatsApp messages gets read

Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

3x

Increase of returining guests

Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

75%

More positive reviews

Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Cloudbeds

Our experts help you set up

automated WhatsApp messages triggered by

Cloudbeds

through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.

Get in touch

Cloudbeds is a comprehensive hospitality management platform offering a PMS, channel manager, and booking engine.