Discover how AI supercharges your team efficiency and boosts repeat business.
Integration
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Hostaway
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Day before check-out message
Send a WhatsApp via Hostaway a day before check-out with extra details.
Receive a trigger from Hostaway via Zapier to activate your Trengo Webhook Journey — automatically sending a WhatsApp a day before check-out with extra details straight to your guest.
We currently can't verify if Hostaway is supporting this specific Webhook in order to establish the integration for this use-case.
Deliver the ultimate guest experience via WhatsApp — with Trengo and Hostaway.
Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via
Hostaway
and delivered via WhatsApp before, during, and after their visit.
Elevate the guest experience and automate WhatsApp messages:
Send a WhatsApp via Hostaway when a guest makes a booking.
Possible
Send a WhatsApp via Hostaway when the booking changed or gets cancelled.
Possible
Send a WhatsApp via Hostaway with check-in details
Possible
Send a WhatsApp via Hostaway after check-in with extra info.
Possible
Send a WhatsApp via Hostaway to ask if they need any further help.
Possible
Send a WhatsApp via Hostaway to check in and ensure everything’s going well.
Possible
Send a WhatsApp via Hostaway a day before check-out with extra details.
Possible
Send a WhatsApp via Hostaway a day later to ask about the experience.
Possible
Send via WhatsApp an online review request via Hostaway after a positive experience.
Possible
Send a WhatsApp via Hostaway with the invoice to the guest.
Possible
Answer at WhatsApp replies with your digital AI service employee from Trengo
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Answer and collaborate with your service desk and/or reception on incoming responses.
Possible
98%
WhatsApp messages gets read
Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.
3x
Increase of returining guests
Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.
75%
More positive reviews
Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.
How to connect Hostaway
Our experts help you set up
automated WhatsApp messages triggered by
Hostaway
through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.