Integration
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Hostaway
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Ask if help is needed

Send a WhatsApp via Hostaway to ask if they need any further help.

Receive a trigger from Hostaway via Zapier to activate your Trengo Webhook Journey — automatically sending a WhatsApp to ask if they need any further help straight to your guest.

We currently can't verify if Hostaway is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner
Official Business Partner
Scoring 4.3 on G2

Deliver the ultimate guest experience via WhatsApp — with Trengo and Hostaway.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via 
Hostaway
 and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Hostaway when a guest makes a booking.
Possible
Send a WhatsApp via Hostaway when the booking changed or gets cancelled.
Possible
Send a WhatsApp via Hostaway with check-in details
Possible
Send a WhatsApp via Hostaway after check-in with extra info.
Possible
Send a WhatsApp via Hostaway to ask if they need any further help.
Possible
Send a WhatsApp via Hostaway to check in and ensure everything’s going well.
Possible
Send a WhatsApp via Hostaway a day before check-out with extra details.
Possible
Send a WhatsApp via Hostaway a day later to ask about the experience.
Possible
Send via WhatsApp an online review request via Hostaway after a positive experience.
Possible
Send a WhatsApp via Hostaway with the invoice to the guest.
Possible
Answer at WhatsApp replies with your digital AI service employee from Trengo
Possible
Answer and collaborate with your service desk and/or reception on incoming responses.
Possible

98%

WhatsApp messages gets read
Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

3x

Increase of returining guests
Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

75%

More positive reviews
Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Hostaway

Our experts help you set up 
automated WhatsApp messages triggered by 
Hostaway
 through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.
Get in touch
A vacation rental management software offering channel management, automation tools, and guest communication features.

Unlock WhatsApp messages between 

Hostaway

 and Trengo

See how Trengo’s WhatsApp automation and AI inbox will increase your revenue.