Integration

WeTravel

Extra info after check-in

Send a WhatsApp via WeTravel after check-in with extra info.

Receive a trigger from WeTravel via Zapier to activate your Trengo Webhook Journey — send an automated WhatsApp message via WeTravel after the booking date to boost your service level and quickly address any issues that may arise.

We currently can't verify if WeTravel is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner

Official Business Partner

Scoring 4.3 on G2

Discover how it works

Deliver the ultimate guest experience via WhatsApp — with Trengo and WeTravel.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via

WeTravel

and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via WeTravel when a guest makes a booking.

Possible

Send a WhatsApp via WeTravel when the booking changed or gets cancelled.

Possible

Send a WhatsApp via WeTravel with check-in details

Possible

Send a WhatsApp via WeTravel after check-in with extra info.

Possible

Send a WhatsApp via WeTravel to ask if they need any further help.

Possible

Send a WhatsApp via WeTravel to check in and ensure everything’s going well.

Possible

send a WhatsApp via WeTravel a day before check-out with extra details.

Possible

Send a WhatsApp via WeTravel a day later to ask about the experience.

Possible

Send via WhatsApp an online review request via WeTravel after a positive experience.

Possible

Send a WhatsApp via WeTravel with the invoice to the guest.

Possible

Answer at WhatsApp replies with your digital AI service employee from Trengo

Possible

Answer and collaborate with your service desk and/or reception on incoming responses.

Possible

98%

WhatsApp messages gets read

Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

3x

Increase of returining guests

Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

75%

More positive reviews

Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect WeTravel

Our experts help you set up

automated WhatsApp messages triggered by

WeTravel

through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.

Get in touch

WeTravel is a booking and payments platform designed for group and multi-day travel companies, facilitating trip management and client communication.