Integration
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Rezdy
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Review request

Send via WhatsApp an online review request via Rezdy after a positive experience.

Receive a trigger from Rezdy via Zapier to activate your Trengo Webhook Journey — automatically sending a WhatsApp an online review request via Rezdy after a positive experience straight to your guest.

We currently can't verify if Rezdy is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner
Official Business Partner
Scoring 4.3 on G2

Deliver the ultimate guest experience via WhatsApp — with Trengo and Rezdy.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via 
Rezdy
 and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Rezdy when a guest makes a booking.
Possible
Send a WhatsApp via Rezdy when the booking changed or gets cancelled.
Possible
Send a WhatsApp via Rezdy with check-in details
Possible
Send a WhatsApp via Rezdy after check-in with extra info.
Possible
Send a WhatsApp via Rezdy to ask if they need any further help.
Possible
Send a WhatsApp via Rezdy to check in and ensure everything’s going well.
Possible

Send a WhatsApp via Rezdy a day before check-out with extra details.

Possible
Send a WhatsApp via Rezdy a day later to ask about the experience.
Possible
Send via WhatsApp an online review request via Rezdy after a positive experience.
Possible
Send a WhatsApp via Rezdy with the invoice to the guest.
Possible
Answer at WhatsApp replies with your digital AI service employee from Trengo
Possible
Answer and collaborate with your service desk and/or reception on incoming responses.
Possible

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WhatsApp messages gets read
Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

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Increase of returining guests
Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

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More positive reviews
Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Rezdy

Our experts help you set up 
automated WhatsApp messages triggered by 
Rezdy
 through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.
Get in touch
Rezdy is a tour and activity booking system that enables operators to manage bookings, availability, and distribution channels effectively.

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Unlock WhatsApp messages between 

Rezdy

 and Trengo

See how Trengo’s WhatsApp automation and AI inbox will increase your revenue.