Integration

Rezdy

Review request

Send via WhatsApp an online review request via Rezdy after a positive experience.

Receive a trigger from Rezdy via Zapier to activate your Trengo Webhook Journey — automatically sending a WhatsApp an online review request via Rezdy after a positive experience straight to your guest.

We currently can't verify if Rezdy is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner

Official Business Partner

Scoring 4.3 on G2

Discover how it works

Deliver the ultimate guest experience via WhatsApp — with Trengo and Rezdy.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via

Rezdy

and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Rezdy when a guest makes a booking.

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Send a WhatsApp via Rezdy when the booking changed or gets cancelled.

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Send a WhatsApp via Rezdy with check-in details

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Send a WhatsApp via Rezdy after check-in with extra info.

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Send a WhatsApp via Rezdy to ask if they need any further help.

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Send a WhatsApp via Rezdy to check in and ensure everything’s going well.

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Send a WhatsApp via Rezdy a day before check-out with extra details.

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Send a WhatsApp via Rezdy a day later to ask about the experience.

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Send via WhatsApp an online review request via Rezdy after a positive experience.

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Send a WhatsApp via Rezdy with the invoice to the guest.

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Answer at WhatsApp replies with your digital AI service employee from Trengo

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Answer and collaborate with your service desk and/or reception on incoming responses.

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WhatsApp messages gets read

Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

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Increase of returining guests

Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

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More positive reviews

Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Rezdy

Our experts help you set up

automated WhatsApp messages triggered by

Rezdy

through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.

Get in touch

Rezdy is a tour and activity booking system that enables operators to manage bookings, availability, and distribution channels effectively.