Integration

Hostaway

Send guests automated WhatsApp messages triggered by Hostaway

Improve the guest experience by sending automated WhatsApp messages triggered by

Hostaway

via Trengo. Say farewell in answering repetative questions when you reach and inform your guest pro-active about their booking and reservation.

Meta Business Partner

Official Business Partner

Scoring 4.3 on G2

Discover how it works

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WhatsApp messages gets read

Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

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Increase of returining guests

Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

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More positive reviews

Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

Uplift your guest experience — connect Hostaway to Trengo via Zapier

Be on the favorite channel your guests are. Create the ultimate guest experience through automated WhatsApp messages before, during and after visit, and let your future AI congierce answer all repetative questions through Trengo.

A perfect fit for

Travel, Leisure and Hospitality

businesses

Group travels

Tour operators

Travel agencies

Theme & attraction parks

Museums

Rental operators

Destination Management

Send your guests WhatsApp booking confirmations via Hostaway

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp booking confirmation straight to your guest.

More about sending confirmation via WhatsApp

Sent your guests important check-in information via Hostaway

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp change or cancellation confirmation straight to your guest.

More about automated information via WhatsApp

Send your guests important check-in information via Hostaway

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp extra info after check-in straight to your guest.

More about automated information via WhatsApp

Send a quick WhatsApp after check-in to ask if guests need anything

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp to ask if they need any further help straight to your guest.

More about scheduled messages after check-in

Send check-out instructions before checking out via Hostaway

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp a day before check-out with extra details straight to your guest.

More about automated check-out messages

Ask how the guest experience was afterwards via Hostaway

Receive a trigger from

Hostaway

via

Zapier

to activate your Trengo Webhook Journey —

automatically sending a WhatsApp a day later to ask about the experience straight to your guest.

Read how to get more reviews online

Deliver the ultimate guest experience via WhatsApp — with Trengo and Hostaway.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via

Hostaway

and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Hostaway when a guest makes a booking.

Possible

Send a WhatsApp via Hostaway when the booking changed or gets cancelled.

Possible

Send a WhatsApp via Hostaway with check-in details

Possible

Send a WhatsApp via Hostaway after check-in with extra info.

Possible

Send a WhatsApp via Hostaway to ask if they need any further help.

Possible

Send a WhatsApp via Hostaway to check in and ensure everything’s going well.

Possible

Send a WhatsApp via Hostaway a day before check-out with extra details.

Possible

Send a WhatsApp via Hostaway a day later to ask about the experience.

Possible

Send via WhatsApp an online review request via Hostaway after a positive experience.

Possible

Send a WhatsApp via Hostaway with the invoice to the guest.

Possible

Answer at WhatsApp replies with your digital AI service employee from Trengo

Possible

Answer and collaborate with your service desk and/or reception on incoming responses.

Possible

How to connect Hostaway.

Our experts help you set up

automated WhatsApp messages triggered by

Hostaway

through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.

Get in touch

Hostaway is a vacation rental management software offering channel management, automation tools, and guest communication features.