Try Trengo for Free
Trengo unites WhatsApp, email, web, social media, and calls in one inbox, saving your team hours of repetitive work and ensures no conversation is ever lost
Most AI tools today are great for handling the basics; things like automating simple tasks or setting up chatbot scripts. But there’s a new kind of tech in town that’s taking things to a whole other level. Imagine giving an AI the freedom to actually think, learn about your business, and make smart decisions on its own. Yep, no babysitting required.
This next-level tech is called Agentic AI tools. It's not just about automating to-do lists—it can tackle complex stuff like scanning images, recognising objects, and even figuring out what needs to be done next.
In this post, we’re exploring what Agentic AI tools actually are, why they matter, and which platforms are worth checking out if you’re thinking about bringing it into your business. Let’s get into it!
Agentic AI is the next revolution in the use of artificial intelligence for customer support or other internal tasks. Agentic AI tools are more like active agents, as they can execute and make decisions according to the set goals without human input. Unlike traditional AI, agentic AI offers autonomy that boosts adaptability according to the changing dynamics.
💡According to SalesForce, 75% of retailers think that agentic AI tools will be essential to compete with other businesses by 2026.
Agentic AI comes with the following distinct qualities:
Simple AI chatbots can only chat with users according to predefined responses. However, agentic AI platforms can take charge and handle complex processes while maintaining a natural flow of conversation. So, the new technology is more dynamic and automated as compared with the previous advancements.
Here are a few stats to prove why agentic AI tools are quickly becoming a game-changer for small businesses:
Generative AI is a tool that can:
But it cannot do either of the tasks without proper prompting.
It is relevantly limited to simple tasks like writing an essay. Also, it is not dynamic enough to handle more complex tasks or have a fluent conversation.
Generative AI does not have enough power to keep learning and evolving according to the incoming data, since it is dependent on the prompts.
Agentic AI tools are more powerful as compared with generative AI because:
Agentic AI can make autonomous decisions as it is not dependent on external prompts.
This new technology can handle complex tasks and adapt according to real-time demands.
Agentic AI has powerful algorithms that allow it to:
The above two traits easily make agentic AI tools better than generative AI.
Yes, you can use both tools together for automation. You can use the power of generative AI for assistance with content creation and utilise agentic AI for more dynamic management.
1. LandingLens
LandingLens is a visual AI platform created by Landing AI, built to help businesses of all sizes make the most of their visual data. It enables them to create, launch, and scale visual AI solutions with ease. One of the platform’s biggest advantages is how easy it is to use—it allows users to quickly build, refine, and deploy AI models without hassle. This helps ensure high levels of data accuracy and consistency.
LandingLens is available as a standalone product and also offers integration with Snowflake, the cloud-based data platform. Another product from Landing AI is VisionAgent, which is positioned as your "Visual AI Pilot."
2. Adept
Adept focuses on agentic AI tools built for your tech stack, intending to create AI that can automate software processes. It takes pride in a full-stack approach to building agents, using proprietary training data, advanced multimodal models capable of tasks like localisation and understanding web content, and custom software that enables actions across different platforms.
Adept’s key capabilities include:
Locate: Precisely identifying elements within web pages or applications.
Web VQA: Answering questions about online content, including documents, PDFs, and charts.
Planning: Carrying out complex, end-to-end workflows within enterprise environments.
Adept is built with accuracy, reliability, and speed in mind. It allows users to set up workflows in just minutes using natural language instructions. These workflows are also designed to adapt to changing environments, reducing the need for ongoing maintenance.
3. Automaited
Automaited agentic AI software assists with automation features specifically for document-centric business tasks. It mainly focuses on validating and integrating data from a document into workflows. The AI efficiency allows you to reduce errors and maximise productivity.
The platform has a pre-trained AI called “Ada”. Ada does not require you to be tech-savvy, as it can start working for you right after you upload the first document. Moreover, you can easily integrate it into your existing systems, whether they are cloud based or on-premise.
4. Moveworks
Moveworks is providing a larger enterprise-level AI assistance to transform employee support and automate tasks across your company. As one of the best agent AI tools, Moveworks aims to provide chatbot functionality that can understand task complexity and make decisions independently.
The key features of this AI platform include:
Agentic reasoning engine: Can understand employee requests in natural language and implement the procedure to solve the issues without external intervention.
Cross-system implementation: Moveworks offers 100+ built-in integrations that allow companies to easily implement agentic AI without compromising on productivity.
Contextual understanding: It can also provide a personalised response depending on the employee’s role, department, and earlier interactions.
Autonomous resolution: Moveworks can directly execute different actions in connected systems, like changing passwords or software provisioning.
5. AutoGPT
AutoGPT is not just one of the agentic AI tools but a platform that offers continuous AI agents. It is capable enough to handle basic and complex tasks, which makes it useful for multiple individuals, including businessmen, marketers, and educators. AutoGPT has a good demand because it is simple and easy to use.
It can work autonomously according to the defined triggers and integrate easily with existing tools. Its easy interface makes it accessible for all users, and its AutoGPT server ensures that it keeps running without interruption.
Some major features of AutoGPT include:
Seamless integration: You can easily integrate your existing tools with Autogpt.
Autonomous operation: Its AI agents can work independently in the background.
Reliable performance: Autogpt can run 24/7 and provide consistent results.
Integration with LLMs: You can also easily integrate tools like Openai and Llama with Autogpt.
6. Open interpreter
Open Interpret is an agentic AI tool specifically for programmers. It is a tool that bridges the gap between LLMs and code execution. Open interpreter offers a chatgpt-like interface, making it easier for you to edit photos & video, control Chrome browser and more.
The best part is that you can use only the “pip” command to install it on your computer if you use Python.
7. Beam AI
Beam AI presents itself as the go-to platform for Agentic Process Automation. It's trusted by Fortune 500 companies and fast-growing startups to automate workflows, cut down on operational costs, and unlock greater efficiency.
Beam AI’s key features include:
8. Orby AI
Orby AI is focused on helping organisations to improve their efficiency. They promise to reduce automation costs and allow companies to expand easily.
Orby AI uses Generative Process Automation (GPA), a newer technology that can simplify workflow definition and make automation smoother for business users. This platform is powerful enough to understand and make decisions according to the context and reasons of an enterprise.
9. Microsoft Copilot agents
Microsoft Copilot agents enable businesses to create unique AI agents that automate particular business activities within the Microsoft 365 ecosystem, extending the capabilities of Microsoft's Copilot AI assistant.
Microsoft Copilot agents are perfect for enterprises that are already highly invested in the Microsoft environment, yet wish to increase productivity through automation. They are most effective for businesses looking to automate particular operations within Microsoft applications as opposed to cross-platform procedures that include several vendors.
While selecting an agentic AI company, you must consider the following questions and parameters.
Ease of use
Customisability
Scalability
Integration
Security
Agentic AI tools are now helping businesses to combine AI and the human workforce. The combination of both allows companies to work faster with accuracy, efficiency, and productivity. Agentic AI is gaining popularity because it can easily handle all kinds of problems, whether they are simple or complex.
So, it is ideal for companies to quickly select one good tool and utilise the latest technology. You can use the above-mentioned list to finalise your agentic AI tool or you can also contact us, and our team will help you select the best agentic AI software.
Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.

Trengo is an official WhatsApp Business partner. Connect WhatsApp, email, Instagram, Facebook, and all your channels in one unified inbox and goes to the correct team.