The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
AI in customer service: the complete guide to transforming customer support
Dec 3, 2025
Customer service
AI in customer service: the complete guide to transforming customer support in 2026
No items found.
Customer engagement analytics: How to improve every customer touchpoint
Dec 2, 2025
Communication
Customer engagement analytics: How to improve every customer touchpoint
Customer service
AI
Best AI tools for ecommerce stores: transform your online business
Dec 2, 2025
AI
Best AI tools for ecommerce stores: transform your online business in 2026
No items found.
AI for ecommerce automation: boost sales and reduce manual work
Dec 1, 2025
AI
AI for ecommerce automation: boost sales and reduce manual work
No items found.
Understanding high-touch customer service and why it drives business growth
Dec 1, 2025
Customer service
Understanding high-touch customer service and why it drives business growth
No items found.
8 Top AI in ecommerce examples and real use cases
Dec 1, 2025
AI
8 Top AI in ecommerce examples and real use cases in 2026
News
Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
Learn more
A newsletter designed to help you grow
How are teams just like yours making use of their time and resources? How are they unlocking customer delight? Join The Convo and find out.

Let's meet

Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
Plan a demoTry for free