The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
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Customer experience automation guide
Mar 31, 2025
Customer service
Customer experience automation guide 2025: What it is & examples
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Top 11 customer experience KPIs and metrics to follow in 2025
Mar 28, 2025
Customer service
Top 11 customer experience KPIs and metrics to follow in 2025
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11 Real-world AI agent examples in 2025
Mar 27, 2025
AI
11 Real-world AI agent examples in 2025
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11 Best WhatsApp marketing strategies that work in 2025
Mar 26, 2025
WhatsApp
11 Best WhatsApp marketing strategies that work in 2025
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Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
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How to manage a shared email inbox
Mar 25, 2025
Customer support
How to manage a shared email inbox - 7 best practices
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