Trengo for travel, hospitality & leisure

Make guests fall in love with service even during peak season

Reach your guests and engage in conversations  using the AI-powered inbox. Deliver fast support and unforgettable experiences across all channels before, during, and after their travel adventure.
Get a demoTry for free
Trusted by 3,000+ customers worldwide!

5x

Faster handling time

Thanks to the omnichannel inbox and popular channels

80%

of FAQs resolved in under 2 mins

With AI & automation

100%

automated support within 4 mins

With WhatsApp

Centralise conversations to deliver a memorable guest experience.

Our CEO and CPO · 22:01

How can Trengo prepare you for high travel season

SUPPORT

Let the bookings and reservations flow

The AI and automation in your inbox will proactively pick up and manage all conversations, on preferred channels like WhatsApp. Even at high volumes, all new bookings and reservations will be picked up, moving your team from workload to workflow.
REPURCHASE AND UPSELL

Reach out proactively

Update guests in advance, through high engaging channels with critical information. Move from headache to helpful and reduce last minute stress, offering a personalised and memorable trip.
Plan a demo
DATA INTELLIGENCE

24/7 support in every language

AI is your next most-trusted colleague. Use our inbox AI to help answer support questions based on the existing team knowledge, in the guests' own language in a trusted and safe environment where you are always in control.

Integrate Trengo with your existing tech stack

Booking Experts
Automate your reservation and booking flows. Use the reservation system specialised for travel.
Learn how
CRM
Pipedrive
Connect your guests contact to sales activities and deals with Pipedrive.
Learn how
CRM
Salesforce
Sync guest conversations to contact records in Salesforce.
Learn how

Level up your customer experience

Join our newsletter, The Convo, delivered directly to your inbox every month. You’ll get insider editorial, conversation-generating news, actionable resources on customer engagement, insightful tactics and more.
Sign up to The Convo

Trengo needs your details to send you our newsletter. By submitting this form, you consent for us to process your personal information for this purpose. You may unsubscribe at any time, check out how in our Privacy Policy.

'Trengo AI is simple and easy to use, with a quick and straightforward setup. It’s fantastic to have full control over how we experience and leverage AI.'

Company ·
Valk Exclusief Group
Xin Berendsen and Thomas Meijer

Let's meet

Grow your business with loyalty. Bring all of your guest contact into one, single platform to unlock delight at every step of the way.
Plan a demoStart free trial
Trengo for travel & leisure

Customer engagement that creates first-class experiences

Be there for your customers from door to destination and exceed expectations with smooth booking flows and 24/7 support on any channel.
Show me
Trusted by 3,000+ customers worldwide!
Check out this story
Trusted by 3,000+ customers worldwide!

See for yourself how Trengo will keep your customers satisfied

Prioritise urgent booking needs
Give your team time back to focus on high-priority conversations by automating repetitive conversations.
Get a demo
Be there at any time
Build 24/7 presence on all of your channels by automating conversation responses, so your team is always on.
Discover the platform
Promote and sell more
Proactively share your upcoming promotions and sales to keep your pipeline full and business moving forward.
Check pricing

Stress-free conversations for your teams and your customers

SUPPORT

Don’t sacrifice quality or speed

Automate up to 50% of incoming FAQs so your team can focus on the more complex questions and needs from your customers.
Start today
AutomatE PURCHASE AND UPSELL

Build relationships that drive revenue

Use personalised messages to proactively let customers know about upcoming promotions and offers you’re running based on their purchase history.
Get going
DATA INTELLIGENCE

Get insights during peak seasons

Better understand which channels and customer engagement tactics work best to make sure your team stays efficient and collaborative, even in busy months.
Try it out

Integrate Trengo with your existing tech stack

CRM
Pipedrive
Connect your guests contact to sales activities and deals with Pipedrive.
Learn how
CRM
Salesforce
Sync guest conversations to contact records in Salesforce.
Learn how
Level up your services

Scale your customer engagement with AI and automation

Make customer engagement the cornerstone of your customer retention by using conversations to drive create meaningful moments. Build strong customer relationships by freeing up your team from repetitive conversations. With Trengo, you can automate responding to up to 50% of your incoming FAQs, giving your team time back to focus on high-priority accounts.
Get a  demo

The features that make customers come back

Live chat
Live chat
Add a no-code, 24/7 automated or human-led live chat to your website.
Contact profiles
Contact profiles
Keep critical customer profile data directly in Trengo to make personalised conversations accessible.
Automated routing
Automated routing
Automatically route incoming leads to the right person by creating automated workflows.
Data intelligence
Data intelligence
Measure team performance and get key insights like busiest times, most active channels and more.
Multichannel inbox
Multichannel inbox
Connect email, SMS, WhatsApp, social channels and more - so all conversations are centralised.
Voice calls
Voice calls
Host and track voice calls with your customers and leads directly in Trengo.

What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.
Bart Alfrink
Alfrink Cosmetics
The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
BAS World

Level up your customer experience, learn from the best.

Join over 7,000 loyal subscribers and get our newsletter, The Convo, delivered directly to your inbox every month. You’ll get insider editorial,  conversation-generating news, actionable resources on customer engagement, insightful tactics and more.
Sign up to The Convo

Trengo needs your details to send you our newsletter. By submitting this form, you consent for us to process your personal information for this purpose. You may unsubscribe at any time, check out how in our Privacy Policy.

"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst
Read customer case

Let's meet

We can set you up with a platform designed for your team. Take one step closer to delivering more customer delight than ever before.
Plan a demoStart free trial