Theme Parks
Keep the magic alive with instant answers for every visitor
From ticket queries before they arrive to real-time, in-park questions. Trengo's AI Agents covers your common questions on channels like WhatsApp and assign queries to your on-the-ground team when needed.
Official WhatsApp Business Partner trusted by boutique hotels, B&Bs, and independent properties worldwide.
Customer service went from being a challenge to a strength. We’ve created a festival channel that’s running on autopilot, and it’s still on-brand and personal.
80%
of pre-visit questions answered instantly by AI
5x
faster in-park problem resolution with team routing
98%
open rate on WhatsApp vs. 20% for email
From pre-visit planning into in-park problem solving
Pre-Visit FAQs
AI automatically answers questions about hours, parking, tickets, and accessibility 24/7.
Real-time routing
Visitors requests on WhatsApp route instantly to the right on-site team member based on location and issue type.
In-park inquiries
Everything from in-park enquiries to emergencies trigger instant alerts tothe right teams from service to security and medical.
Team coordination
On-the-ground staff use Trengo mobile app to communicate and solve any visitor issue from anywhere in the park.
Ticket campaigns
Send WhatsApp campaigns for seasonal promotions, group discounts, and last-minute ticket deals.
Your 24/7 digital info booth
AI automatically responds to questions about hours, tickets, parking, food options, and accessibility, 24/7 on WhatsApp and social media.
Connect every corner of your park
Flag issues raised by your visitors in real time to the right ream. Your on-the-ground staff uses Trengo mobile app to respond to guest requests from anywhere in the park.
Fill slow days with automated campaigns
Send WhatsApp campaigns for seasonal promotions, summer passes, and holiday specials. Automatically send "tickets still available tomorrow!" messages on slow forecast days to drive walk-up sales.
Experience Trengo
See how you can reach and service leads and customers better with an AI-first omnichannel Inbox.
Connect your systems and sync customer information
Trengo connects to your ticketing platform, queue management system, and communication channels, so everything runs from one platform.
Deliver magical moments at every touchpoint
Automate FAQs, connect your teams in real-time, and sell more tickets with Trengo. See how attractions create exceptional experiences at scale
© 2026 Trengo