Travel Agents

Bookings without the back-and-forth chaos

Travel agents win on personal service, but scattered WhatsApp, email, and booking systems make it hard to deliver. Trengo unifies every client conversation and booking detail, so you provide white-glove service that earns loyalty, and repeat customers.

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Official WhatsApp Business Partner trusted by independent travel agents and boutique agencies.

We’ve reduced the assistance rate from nearly 50%, meaning that five out of ten general customer conversations are now handled entirely by AI. This has been a huge win for us.

Read the customer story

60%

higher client retention vs. OTAs

5x

faster response times to client inquiries

98%

open rate on WhatsApp vs. 20% for email

From first inquriy into lifelong client

Modern clients expect instant responses on WhatsApp, not email chains or phone tag. Trengo brings every communication channel into one unified inbox.

Complete timeline

See every conversation, booking, and preference in one unified client history.

Track preferences

Automatically log client preferences from conversations for future trip planning.

Proactive outreach

Send personalized trip ideas and seasonal offers via WhatsApp based on client preferences and past bookings.

Automated admin

Let AI handle booking confirmations, itinerary updates, and common questions, so you focus on building relationships.

Relationship history

Set reminders to check in 3 months after trips to start planning the next adventure, never lose touch with clients.

Get the full story and timeline for every person

See their honeymoon preferences, loyalty program numbers, preferred airlines, and past bookings in one timeline.

Proactive service that protects your commission

Stay top-of-mind with personal outreach. OTAs compete on convenience, you compete on relationships.

Automate the admin, focus on the personal touch

Let AI handle the routine so you can focus on building relationships that drive repeat bookings and referrals.

Experience Trengo

See how you can reach and service leads and customers better with an AI-first omnichannel Inbox.

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Connect your systems and sync customer information

Trengo connects to your GDS, CRM, and communication channels to keep client data unified. No more switching between systems.

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Stop losing clients to faceless OTAs

Build lasting relationships with personal service, proactive outreach, and instant responses. See how Trengo protects your commissions.

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