Travel Agents
Bookings without the back-and-forth chaos
Travel agents win on personal service, but scattered WhatsApp, email, and booking systems make it hard to deliver. Trengo unifies every client conversation and booking detail, so you provide white-glove service that earns loyalty, and repeat customers.
Official WhatsApp Business Partner trusted by independent travel agents and boutique agencies
We’ve reduced the assistance rate from nearly 50%, meaning that five out of ten general customer conversations are now handled entirely by AI. This has been a huge win for us.
60%
higher client retention vs. OTAs
5x
faster response times to client inquiries
98%
open rate on WhatsApp vs. 20% for email
From first inquriy into lifelong client
Modern clients expect instant responses on WhatsApp, not email chains or phone tag. Trengo brings every communication channel into one unified inbox
Complete timeline
See every conversation, booking, and preference in one unified client history.
Track preferences
Automatically log client preferences from conversations for future trip planning.
Proactive outreach
Send personalized trip ideas and seasonal offers via WhatsApp based on client preferences and past bookings.
Automated admin
Let AI handle booking confirmations, itinerary updates, and common questions, so you focus on building relationships.
Relationship history
Set reminders to check in 3 months after trips to start planning the next adventure, never lose touch with clients.
Get the full story and timeline for every person
See their honeymoon preferences, loyalty program numbers, preferred airlines, and past bookings in one timeline.
Proactive service that protects your commission
Stay top-of-mind with personal outreach. OTAs compete on convenience, you compete on relationships.
Automate the admin, focus on the personal touch
Let AI handle the routine so you can focus on building relationships that drive repeat bookings and referrals.
Experience Trengo
See how you can reach and service leads and customers better with an AI-first omnichannel Inbox.
Connect your systems and sync customer information
Trengo connects to your GDS, CRM, and communication channels to keep client data unified. No more switching between systems.
Stop losing clients to faceless OTAs
Build lasting relationships with personal service, proactive outreach, and instant responses. See how Trengo protects your commissions.
© 2026 Trengo