Tour Operators
Reach and respond faster on any channel
Tour operators create amazing experiences when they enagage on the right platform at the right time. Trengo brings every channel, from WhatApp to email into one inbox and automates lead qualification, upsells and support using AI Agents.
Official WhatsApp Business Partner trusted by tour operators and activity providers worldwide
We’ve reduced the assistance rate from nearly 50%, meaning that five out of ten general customer conversations are now handled entirely by AI. This has been a huge win for us.
10x
faster quote-to-booking cycle with instant templates
80%
of routine inquiries automated with AI
98%
open rate on WhatsApp vs. 20% for email
From inquiry into confirmed booking
Instant quotes
Use pre-built templates to send full itineraries and pricing via WhatsApp in seconds. No more manual copy-paste.
AI Qualification
AI asks dates, group size, and budget automatically before routing qualified leads to your sales team.
Booking links
Include direct payment links in WhatsApp so travelers can book instantly without leaving the conversation.
Pre-trip reminders
Automatically send reminders 48 hours before departure with e-tickets and meeting point details.
Post-trip reviews
Request reviews and referrals automatically after the trip ends. WhatsApp's 98% open rate drives more 5-star ratings.
Send booking details instantly
When a traveler asks for a quote, they're asking 3-5 other operators too. Send full itineraries with pricing via WhatsApp in seconds using pre-built templates, personalized with traveler name and dates. Include payment links so they book instantly.
Let AI qualify leads before they hit sales
Stop wasting time on tire-kickers. AI asks dates, group size, and budget on WhatsApp, then routes high-value leads to your senior reps automatically. Never miss an inquiry, even when your office is closed.
Automate pre-trip and post-trip communication
Automate instant booking confirmations, pre-trip reminders 48 hours before departure, and post-trip review requests via WhatsApp.
Experience Trengo
See how you can reach and service leads and customers better with an AI-first omnichannel Inbox.
Connect your systems and sync customer information
Trengo connects to your booking systems, payment platforms, and all your customer channels. So everything runs from one inbox.
Win more bookings with instant quotes
The fastest quote wins the booking. Send instant itineraries via WhatsApp, automate lead qualification, and respond 10x faster than competitors still using email.
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