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Create the perfect guest journey

Experience-based businesses use Trengo to centralize WhatsApp, email, live chat, and social media, so every inquiry gets a fast response, every booking gets confirmed, and no opportunity slips through the cracks.
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Official WhatsApp Business Partner trusted by businesses worldwide
"Customer service went from being a challenge to a strength. We’ve created a festival channel that’s running on autopilot, and it’s still on-brand and personal."

Capture a journey not just a trip

Create a customer experience journey they'll tell everyone about

Booking

Share availability, services and add-ons. Automate payment confirmations and booking details
Discover the omnichannel inbox

Before they get going

Communicate any changes, cancellations. 
Automate what extras you off and send reminders
Discover the omnichannel inbox

During & after

Be there for any urgencies or complaints. Automate review requests and feedback surveys.
Discover the omnichannel inbox

With Trengo, communicate on any channel from one inbox

Centralise booking queries from social media, WhatsApp, email, live chats, and more in one place. Never miss a guest query, a new booking or request again. Your team working from one platform so nothing falls between the cracks
Discover the omnichannel inbox

Craft unforgettable experiences with WhatsApp

Deliver delight on the move. Automate booking confirmations, personalise add-on options, and quickly respond to queries with Trengo's WhatsApp Business solution.
Discover Journeys

Leverage AI to get guest answers fast

AI acts like an extra team member. It’ll instantly answer guest enquiries in their language, suggest responses, summarise conversations and even engage with typical queries with the information you choose.
Explore Trengo AI

5x

faster response time
Centralise guest inquiries with an omnichannel inbox, that includes WhatsApp and more, and answer faster than ever.

84%

of FAQs resolved instantly
Save time answering repetitive questions. Trengo's AI agent and workflows will help guests, and lighten the workload.

98%

WhatsApp open rate
WhatsApp is a popular channel. You’ll see that reflected in your engagement metrics.

Experience Trengo

See how you can reach and service leads and customers better with an AI-first omnichannel Inbox.
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Don’t just take our word for it

The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
Employee from
BAS World
The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts

Experience our platform, increase guest satisfaction.

See how you can reach out proactively with ease and service your guests during the busiest seasons.
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