Leisure & experience

Create the perfect guest journey

Experience-based businesses use Trengo to centralize WhatsApp, email, live chat, and social media, so every inquiry gets a fast response, every booking gets confirmed, and no opportunity slips through the cracks

Book a demo

Try for free

Official WhatsApp Business Partner trusted by businesses worldwide

"Customer service went from being a challenge to a strength. We’ve created a festival channel that’s running on autopilot, and it’s still on-brand and personal."

Capture a journey not just a trip

Create a customer experience journey they'll tell everyone about

Booking

Share availability, services and add-ons. Automate payment confirmations and journey details

Before they get going

Communicate any changes, cancellations.  Automate what extras you off and send reminders

During & after

Be there for any urgencies or complaints. Automate review requests and feedback surveys

With Trengo, communicate on any channel from one inbox

Centralise booking queries from social media, WhatsApp, email, live chats, and more in one place. Never miss a guest query, a new booking or request again. Your team working from one platform so nothing falls between the cracks

Discover the omnichannel inbox

Craft unforgettable experiences with WhatsApp

Deliver delight on the move. Automate booking confirmations, personalise add-on options, and quickly respond to queries with Trengo's WhatsApp Business solution

Discover Journeys

Leverage AI to get guest answers fast

AI acts like an extra team member. It’ll instantly answer guest enquiries in their language, suggest responses, summarise conversations and even engage with typical queries with the information you choose

Explore Trengo AI

5x

faster response time

Centralise guest inquiries with an omnichannel inbox, that includes WhatsApp and more, and answer faster than ever

98%

open rate on WhatsApp vs. 20% for email

WhatsApp is a popular channel. You’ll see that reflected in your engagement metrics

84%

of FAQs resolved instantly

Save time answering repetitive questions. Trengo's AI agent and workflows will help guests, and lighten the workload

Experience Trengo

See how you can reach and service leads and customers better with an AI-first omnichannel Inbox

Book a demo

Try for free

What our customers say about Trengo

'The automation saves a lot of time because it asks customers simple but necessary questions in advance. This way, we have a lot of information before we get in contact. This helps us to offer better service.'

Employee from

BAS World

'The integrations that we have with our CRM allows us to see everything. Plus, since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible.'

Twan Geert van Kessel

Solar Concept

'What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!'

Maybelline O.

Customer Experience Manager

'With Trengo’s multichannel inbox, the team no longer juggles different tabs. All inboxes are now neatly consolidated into one place. Plus, the managers use labels to track response metrics in their dashboards and actively spot opportunities for improvements.'

Arno Clarks

Motorparts

Experience our platform, increase guest satisfaction

See how you can reach out proactively with ease and service your guests during the busiest seasons

Book a demo

Try for free