Tour Operators

Turn every tour into a
5-star review automatically

Capture guest excitement in the "Golden Hour" with automated WhatsApp review requests sent 60 minutes post-tour. WhatsApp gets 98% open rates vs. 20% for email. More reviews, captured faster.
Official WhatsApp Business Partner trusted by businesses worldwide

Turn great tours into 5-star reviews

Automate guest communication on WhatsApp before, during, and after the tour, so every experience ends with a review while the excitement is still fresh.

Capture reviews while guests are still smiling

Don’t let post-tour excitement go to waste. Automatically send WhatsApp review requests during the Golden Hour, the 60 minutes after a tour when guests are most likely to leave a review. Reach them while satisfaction is highest and collect reviews across Google, TripAdvisor, Facebook, and more, all without lifting a finger.
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Your AI support agent that never sleeps

Deploy a "Digital Employee" to handle FAQs and traveler inquiries 24/7. From "What should I wear?" to booking changes, our AI provides instant, human-like responses. Faster response times mean more bookings captured and zero revenue left on the table overnight.
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5-star reviews start before the tour begins

 Guests who arrive confused, late, or unprepared don't leave glowing reviews, even if the tour itself is great. Send automated WhatsApp confirmations 24 hours before every tour with meeting points, live location, and tour details. Guests arrive relaxed and ready, which means fewer logistical complaints and more enthusiastic feedback when you ask for reviews.
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5x

more monthly reviews compared to email-based requests

70%

review response rate on request sent within 2 hours of tour completion

98%

open rate on WhatsApp vs. 20% for email

Start capturing Golden Hour reviews this week

See how automated WhatsApp review requests integrate with Roller, Ventrata, or your booking system. No technical setup required.

Connect your systems and sync customer information

Trengo connects to your booking systems, payment platforms, and all your customer channels. So everything runs from one inbox.
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Turn reviews into revenue

Golden Hour automation doesn't just collect reviews, it drives bookings. Operators with 4.8+ star ratings see higher conversion rates and can charge premium prices. Your reviews become your best sales tool.