Trengo voice
Your calls. One inbox. Full context.
Make and receive calls directly inside Trengo — with every customer's history, tickets, and conversations visible during the call. No tab-switching. No context loss.
Meta Business Partner
Official business partner
4.3 G2 score
Official WhatsApp Business Partner trusted by businesses worldwide
80+
countries supported
1.5k+
companies on Trengo
3 ways
to call
Local numbers in 80+ countries
Get a local or national number in minutes, or migrate the one your customers already know. Sound local wherever you do business — across the EU and beyond.
Full context, before you say hello
When the phone rings, the customer's history is already on screen — past conversations, open tickets, recent orders. Resolve calls on the first try instead of putting people on hold to look them up.
Calls land where they should, every time
Set up IVR menus, queues, overflow rules, and business hours directly inside Trengo. Route calls by team, language, or time of day, so every customer reaches the right person.
Every call leaves a trail your team can follow
Calls automatically create tickets. Recordings log into the conversation. Ownership stays with the interaction, so the next person who picks it up sees what happened, who handled it, and where it left off.
"Absolutely no communication happens outside of Trengo now. It's 100% in there... All in all, it just works so much better for us"
Setup options
Three ways to start calling
Once your number is connected, use the setup that fits your team
Via the Trengo platform
Use the built-in calling widget alongside your inbox. The richest experience — call routing, recordings, AI Agents, and more.
Via mobile SIP softphone
Connect any SIP softphone app on desktop or mobile. Your Trengo number — anywhere you go.
Via SIP (Wi-Fi) phone
Plug in a SIP-compatible desk or Wi-Fi phone, register it to your account, and you're ready to dial.
Live demo line — available now
New
Don't take our word for it. Take a call
Two ways to hear Trengo Voice for yourself — test the line quality with a sandbox call, or dial our AI Agent and have a real conversation.
Let AI answer the calls,
and recover the missed ones.
Voice plugs into the same AI Agents and Journeys you already build inside Trengo. Two layers of automation working together, on every call.
AI Agents for Voice
A digital agent that picks up the phone, in your brand's voice — 24/7.
Missed-call recovery
Turn every unanswered call into a conversation that keeps moving forward.
Ready to bring voice
into your inbox?
Set up in minutes. No external telephony needed. Your first call is closer than you think.
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