MULTICHANNEL INBOX

From chaos to control, all comms in one place

Never miss another high-value conversation in an unmanaged inbox. Bring every prospect and customer conversation into a single, easy-to-use inbox.
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Trusted by 3,000+ customers worldwide!
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See for yourself how a multichannel inbox will simplify your customer engagement

PERSONALISE

Target leads

With all engagement in one place your customer data enriches itself. Automatically pull info from customer profiles to create tailored messages on any channel.
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CENTRALISE

Spot opportunities

From the first point of contact to the last, your team will have one full overview of conversations. They’ll spot opportunities in a single click.
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Automate

Convert conversations

Proactively reach out to engage leads every step of the way. Automated service touch points combined with human-led support will end up in a purchase.
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Demo

All of your customer communication in one place

Sounds good, right? We can show you how all of your communication channels can come together in one spot using Trengo. Want in?
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The features that make easy, stress-free communication possible

Live chat
Live chat
Turn your own website into a top-performing conversion point.
Templates
WhatsApp templates
Master and scale communication on your customers’ most accessible channel.
Flowbot
Flowbot
Let automation bring your inbox to life and support your team with high volume conversations.
Auto replies
Auto replies
Don’t leave prospects or customers waiting on any channel with auto replies.
Integrations
Integrations
Set up easy integrations and tie your tech stack to your customer engagement.
CSAT
Reporting
Dive into your inbox data to improve the experience and increase the NPS with every conversation.

What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst
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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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