Partner integration
Hospitality

Booking.com

Managing Booking.com guest messages used to mean juggling scattered OTA emails and missing important details. With Trengo’s new integration, every conversation is automatically recognised and connected – so all your guest messages appear in one clear, continuous thread.

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Simplify your guest management process and enhance the guest experience

Save time
Combine customer favourite channels, customer profiles, and booking details in one place for fast access.
Sell more
Track and manage conversations, to pinpoint where your team can add the personal touch that turns a one-time visit into lifetime loyalty.
Increase turnover
Give teams the time to deliver revenue by centralising channels and customer/booking data and automating workflows and tasks.
From connected customers
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Personalise every guest touchpoint

Power up your tech stack with Trengo

Want to see how connecting your tech stack to Trengo can supercharge your customer engagement? Our Sales team can show you exactly how integrating can bring you more insights and efficiency with just a flick of a virtual switch.
What’s more, when a guest message comes in through an OTA email, the integration automatically matches the correct reservation information from the hotel’s property management system, so that hotel staff has full context.
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Get started with Trengo + Booking.com
Book a demo
Get started with Trengo + Booking.com

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Let's meet up and talk about our integration with Booking Experts

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
Don’t let the high volume create low points in your guests’ experience. Bring all of your guest communication into a single platform, automate repetitive queries with AI and make use of Trengo’s integrations.
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