Booking.com
Managing Booking.com guest messages used to mean juggling scattered OTA emails and missing important details. With Trengo’s new integration, every conversation is automatically recognised and connected – so all your guest messages appear in one clear, continuous thread.
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Personalise every guest touchpoint
What’s more, when a guest message comes in through an OTA email, the integration automatically matches the correct reservation information from the hotel’s property management system, so that hotel staff has full context.
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Don’t let the high volume create low points in your guests’ experience. Bring all of your guest communication into a single platform, automate repetitive queries with AI and make use of Trengo’s integrations.
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