WHATSAPP

Win customers with WhatsApp

Get in touch with your customers via the world’s most popular messaging app. Connect your business to the WhatsApp Business API and unlock all the features that will boost revenue.
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Trusted by 3,000+ customers worldwide!
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official business partner
Being a Meta Business Partner means that our software and team has met Meta’s strict eligibility criteria. As a result, Trengo is listed on Meta’s expert directory as a trusted service provider.

See how you can reach more customers with WhatsApp

EFFICIENT TEAMWORK

Work together, reply faster

Manage one WhatsApp Business number together with your team. Assign incoming messages to colleagues and work together on customer queries via internal @tagging.
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CHATBOT AUTOMATION

Automate repetitive tasks for operational efficiency

Streamline team performance with automated workflows and automatically answer frequently asked questions with a no-code chat bot. Add your own Calls to Action to engage customers and prospects.
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DATA INSIGHTS

Keep a pulse on customer happiness

Gain insights into both team performance and customer happiness. Send out customer satisfaction surveys and track key metrics like resolution time and response time.
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INTEGRATIONS

WhatsApp Business integration with your e-commerce software

No more clicking back and forth. Get direct access to your customer’s order information, delivery status, and more by integrating your e-commerce tools with WhatsApp Business.
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Demo

Want to be where your
customers are?

Don't miss out on engaging your customers on their favourite communication channel. Find out how you can make stronger connections with your audiences with WhatsApp.
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The features that will help you master WhatsApp

Message templates
Message templates
Pre-write messages to help customers in every stage of the funnel.
Help Centre
Help Centre
Add your knowledge base to the chat so it’ll lead customers automatically to answers.
Live chat
Live chat
Jump in when needed by offering automated support or a redirect to the team.
Integrations
Integrations
Setup easy integrations and tie your tech stack to your customer engagement.
Quick replies
Quick replies
Utilise pre-written answers to recurring questions. For speed and consistent quality.
Flowbot
Flowbot
Lead customers to answers via conversational automation in your own tone of voice.

What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.
Bart Alfrink
Alfrink Cosmetics
The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
BAS World

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

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Liset Schiphorst
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