AI & Voice
New
An AI voice agent is a conversational AI that answers inbound calls instantly, 24/7. Trengo's AI agent resolves common questions, qualifies leads, and connects callers to the right team through natural conversation. Eliminate queues and never miss another call.

Meta Business Partner
Official business partner
4.3 G2 score
Used by 15.000+ people worldwide!
Your customers just speak. Our AI understands their intent and provides immediate help, just like a human agent.
No queues, no hold music, no missed calls. Your AI Agent for voice picks up 24/7: during peak hours, after hours, always.
Engage your global audience effortlessly. The AI Voice Agent speaks your customers' language, helping you scale internationally without scaling your team.
Imagine calling a company and getting instant help through a natural conversation, with no queues and no waiting. That’s the new reality with Trengo AI Agents for voice.
Instantly answered calls by natural sounding AI voices that handle common questions or route calls to the right team member.

Long queues and waiting times because of outdated IVR systems (and don’t forget about the annoying on-hold tunes).

Handle any call volume without adding headcount, your AI Agent for voice picks up every call the moment it comes in, no queues, no missed calls. Get the efficiency of a full call center, at a fraction of the cost.


Your AI Agent for Voice handles the first interaction, understands the caller’s intent, and takes action instantly:resolving requests, escalating when needed, or routing to the right agent. Always with full context, so every conversation moves forward smoothly.
Wondering how AI voice agents work? With Trengo, you simply start with ready-to-use templates. Adjust the tone, phrasing, and pacing so every conversation sounds natural and on-brand. No code required.



AI Agents · Use a smart AI call assistant to handle repetitive conversations and common questions at any moment of the day

AI Summarisations · Less reading, more doing. Instantly get call transcripts and AI-powered summaries for faster follow-up.
Coming soon

Missed calls to WhatsApp deflection · Automatically follow up on missed calls through WhatsApp, so no opportunity is lost.

AI agent labeling · Let AI Agents label conversations that are defined upfront, so you and your team can identify them right away.

Transcription · Easily read back your voice conversation from speech to text, no matter in which language it happened.
Exploring
At Trengo, AI drives smarter SaaS—automating tasks, delivering real-time insights, and adapting to your needs for rapid, data-driven decisions. Our intuitive AI interactions streamline workflows and supercharge productivity.
Patrick Meutzner - CEO & Founder


'The automation saves a lot of time because it asks customers simple but necessary questions in advance. This way, we have a lot of information before we get in contact. This helps us to offer better service.'
Employee from
BAS World

'The integrations that we have with our CRM allows us to see everything. Plus, since we use Trengo, we can automatically assign the tickets to the right team.
This helps us a lot as our main goal is to reply as quick as possible.'
Twan Geert van Kessel
Solar Concept

'What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!'
Maybelline O.
Customer Experience Manager

'With Trengo’s multichannel inbox, the team no longer juggles different tabs. All inboxes are now neatly consolidated into one place. Plus, the managers use labels to track response metrics in their dashboards and actively spot opportunities for improvements.'
Arno Clarks
Motorparts
Find out exactly how to deliver faster, smoother phone support, without IVR or waiting time.
