Respond and solve at speed
All SMS conversations appear in the same inbox. And full customer profiles including contact moments and order value show up next to conversations. This way everything is in place to provide answers fast.
Make outbound count
With an open rate of 98% bulk SMS marketing is a perfect to add to your campaign. Did your target audience leave your mail unopened? Follow up via SMS and ensure conversion.
Your sales team can tune in to the customer and look at all bulk SMS reminders, incentives and other conversations. Keep track of needs and wants and know when to cross- and upsell.