Combine your messaging apps, traditional channels, customer profiles all on one platform. Save time and frustration by no longer switching between tabs, apps and more and keep track of multiple conversations from the same space.
Better results start with better teamwork. Track workload, response and handling time to showcase efficiency and productivity. Pinpoint areas of improvement to make workflows work for your team.
Stop your team from repeating conversations, manually moving conversations forward and assigning and closing tickets. Free up time with automated workflows so your team can troubleshoot serious customer needs.
Cut out long waits. Connect with customers in real-time. Pick up and solve queries fast and boost conversion.
No more email threads. Instead tag colleagues and leave internal notes beneath conversations for efficient collaboration.
Never miss an email again. Implement Rules to assign emails to specific colleagues and teams instantly.
Keep your inbox at zero. Stay organised by automatically adding labels that categorise conversations.
Collaborate efficiently and direct customers to where they need to go. Create teams and assign conversations or channels.
Find the answers below.
We'll show you how to boost conversion rate with Trengo.