Catch up with your audience from any device
Be sure to meet customers where they are. Resolve conversations at speed, by ensuring your team is able to reply from any channel, location and all devices. All from one platform.
Tailor messages without extra effort
Set up Telegram welcome messages, delivery notifications or product updates to be sent automatically. This way customers will enter a personalised customer journey, feel heard and end up as return customers.
Follow through with continuous support
Set up the Live Chat and add your Telegram channel so customers who visit your website will see that your team is willing to help out, even after office hours. The Live Chat will answer FAQs, update customers and send notifications for your team to pick up in the morning.