Make calls wherever you are
Receive (customer service) calls in one team inbox
Often your customer service may have contact with a client in different ways. For example: a client may send an email and calls you subsequently to get a direct answer to his question.
Trengo can match a call with an email address in the corresponding client profile. You know immediately who your client is and how he contacted you. It gives you a clear overview and prevents extra work.Sign up
Up and running in one minute
Just pick a phone number and start calling via the Trengo inbox!
No phone needed
The new way of working: replacing static phones with headsets, which are connected to your computer.
Add notes to a call
An incoming call automatically becomes a conversation. You can easily add notes to a call.
Forward a call to colleagues in seconds
Allow inbound - and outbound calls at any place on the world via the team inbox.
The real feel of calling
Dialing just works the way you are used to
Choose phone numbers easily
Instant available phone numbers for your organization
Go global with Trengo
Does your organization want to do business at national or international level? Your calling needs are in good hands with Trengo. In just clicks, you own a European or international number, and start calling.
Easy to use voice management for your company
Call with WebRTC
This is how you can easily make calls
Record your conversations and listen to them later.
Voice and welcome message
Upload or record a voice message.
Check realtime conversation costs.
Global phone numbers
We provide worldwide phone numbers for your company.
Use a different Caller ID for outgoing calls.
Determine waiting time before transferring to voicemail.
Determine how many customers are allowed in the queue.
Transfer internal calls to a colleague.
Get in touch with your colleagues, team or business units easily and directly.
Simply redirect a conversation to a colleague or team.
Quickly send a whole customer conversation to an email address.
Notes and comments
Add notes and comments to a conversation or client information to inform your colleagues.
Multi-user & teams
Create teams, add colleagues and improve your customer contact together.
Mobile device, tablet or PC? You are always connected through our online inbox.
Install our app for iOS or Android and receive push notifications when new messages are received.
Receive notifications in your email box or browser when new messages enter.
Multi website widget
Connect to your customers easily via all social media channels.
Multi language widget
Show another language for foreign website visitors.
Our team inbox shows which messages your colleagues already answered.
Generate all the statistics you need on social media channels, the performance of teams or individual colleagues.
All colleagues can easily adjust their status, so you know who is available for answering customer questions.
Find contacts and messages easily.