The 5-Star Engine: Capture 3x More Reviews Using Trengo + WhatsApp

In Trengo, a conversation is defined as an outbound message initiated from the platform, either as the first contact with a customer or as a reply to an inbound message. Each conversation is confined to a 7-day window; if communication with the same customer continues beyond this period, it counts as a new conversation.

For more detailed information, please visit Trengo's Help Center.

For pricing, Trengo’s Boost price plan starts at €299 per month when billed annually (€349 month‑to‑month) for 10 users with a fixed conversation allowance, while the more feature‑rich Pro price plan costs €499 per month on an annual contract (€599 month‑to‑month) for 20 users. Larger organisations can request a custom‑priced Enterprise plan.

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Across all plans, additional users or conversations can be added.