Integration

Lodgify

Check-in details

Send a WhatsApp via lodgify with check-in details.

Receive a trigger from Lodgify via Zapier to activate your Trengo Webhook Journey — schedule a template message — triggered by lodgify — at any desired moment before the booking starts.

We currently can't verify if Lodgify is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner

Official Business Partner

Scoring 4.3 on G2

Discover how it works

Deliver the ultimate guest experience via WhatsApp — with Trengo and Lodgify.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via

Lodgify

and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via lodgify when a guest makes a booking.

Possible

Send a WhatsApp via Lodgify when the booking changed or gets cancelled.

Possible

Send a WhatsApp via lodgify with check-in details

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Send a WhatsApp via lodgify after check-in with extra info.

Possible

Send a WhatsApp via Lodgify to ask if they need any further help.

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Send a WhatsApp via Lodgify to check in and ensure everything’s going well.

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Send a WhatsApp via Lodgify a day before check-out with extra details.

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Send a WhatsApp via lodgify a day later to ask about the experience.

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Send via WhatsApp an online review request via Lodgify after a positive experience.

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Send a WhatsApp via Lodgify with the invoice to the guest.

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Answer at WhatsApp replies with your digital AI service employee from Trengo

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Answer and collaborate with your service desk and/or reception on incoming responses.

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WhatsApp messages gets read

Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

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Increase of returining guests

Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

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More positive reviews

Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Lodgify

Our experts help you set up

automated WhatsApp messages triggered by

Lodgify

through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.

Get in touch

Lodgify is an all-in-one vacation rental software that enables property owners to create their own booking websites and manage reservations.