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Meaningful conversations. At the right time. On the right channel. Trengo makes customer communication easy by combining all your customers’ favourite channels in a single solution.
Setup is quick and easy, so no engineering resources are needed.
A single solution for all channels, say goodbye to endlessly switching tabs.
Scale support, marketing and sales as you grow, without sacrificing customer experience.
Boost customer satisfaction by offering support at record speed. Collaborate with your team to craft better responses in less time.
Ferryscanner managed a 700% increase of customer queries during high season by @tagging colleagues.
Lower your support costs with efficient processes. Automatically route messages to the right agent and build no-code chatbots that answer FAQs.
EVVO decreased response time by 50% because they automated forwarding conversations and created a no-code chatbot.
Show all stakeholders how sales, marketing and customer support teams drive revenue, create repeat business and promote happy customers.
Huakai spotted trends in their dashboard, pivoted and decreased response time by 50%.
“Our support team was 30% more productive by using Trengo's automation and we saw our resolution time drop from 24 hours to +/- 14 hours.”
Scale your personalised approach with AI and automationAI and automation are useful tools in your team’s belt ready to help scale efforts and achieve business goals. That’s why we’re breaking down the latest and newest on Artificial personalisation intelligence every month, to help your team enable customer delight in a scalable way.
It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section
Flip the switch. Opt for simple planning, hassle-free billing, and quick resolution times. You’ll brighten your teams’ and customers’ day.
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