Profit from every customer conversation

Explore an intuitive multichannel inbox and AI-powered conversations designed to simplify customer contact and deliver delight.

Profit from every customer conversation

Explore an intuitive multichannel inbox and AI-powered conversations designed to simplify customer contact and deliver delight.
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Trengo's customer engagement platform
Trusted by 3,000+ customers worldwide!
Video · 01:40

Trengo in under 2 minutes

Why teams love Trengo

50%

decrease 
in response time

40%

increase in customer engagement

70%

increase in repeat business

The features that’ll delight your customers and team

Multichannel inbox
Automated workflows
WhatsApp Business
AI conversations
Website chat
Integrations
Reports
Team collaboration

Everything
in one place.

A single solution for all channels, say goodbye to endlessly switching tabs.

Trengo AI: Instant support on any channel

Resolve more than 80% of customer conversations automatically with a digital teammate and build no-code customer journeys in 70+ languages in under two minutes.
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Collaborate

Reply faster with automation

Support your customers in record time by working as a team with AI-powered conversation routing, automated replies, @tagging, and workload balancing.
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Team inbox for customer engagement
whatsapp automation with customer engagement
Automate

Provide 24/7 support in any language

Create conversation workflows on email, WhatsApp, website live chats, and more that are on the clock when you’re not, automatically supported in 70+ languages.
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Data

Keep a pulse on customer happiness.

Show all stakeholders how sales, marketing, and 
customer support teams drive revenue, create 
repeat business, and promote happy customers.
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customer engagement with CSAT

"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst

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What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.
Bart Alfrink
Alfrink Cosmetics
The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
BAS World

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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Discover the Trengo product

Get a 70% increase in repeat business with:

  • Intuitive, automated customer journeys
  • Proactive conversations on any channel
  • Key insights into your customer conversations
  • A collaborative inbox experience
  • Plug-and-play integrations
Join 3000+ global businesses using Trengo