The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
AI customer engagement
Nov 28, 2024
AI
Role of AI in improving customer engagement: A revolution in connections
Customer service
Customer support
Automated ticketing system
Nov 28, 2024
AI
How to transform customer support with an automated ticketing system
Automation
Customer support
Instagram messaging API
Nov 28, 2024
Instagram
Instagram Messaging API: use Instagram Messenger API for your business
Multichannel / omnichannel
AI ticketing
Nov 21, 2024
AI
How AI ticketing systems are redefining customer service
Customer support
How to Create a Business Account Instagram
Nov 21, 2024
Instagram
How to create a business Instagram Account in 2025
Multichannel / omnichannel
Facebook CRM
Oct 31, 2024
Facebook
Facebook Messenger CRM: the best CRM with integration guide 2025
Multichannel / omnichannel
Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
Learn more
A newsletter designed to help you grow
How are teams just like yours making use of their time and resources? How are they unlocking customer delight? Join The Convo and find out.

Let's meet

Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
Plan a demo
Language
English
Product
Trengo Artificial IntelligenceAI HelpMateAI JourneysData intelligenceTour the productIntegration hubMultichannel inboxWhatsAppWhatsApp Marketing
Solutions
Lead generationIncrease revenueBetter customer experience and retentionTurn support into stellar service
Industries
Energy & utilitiesTravel & leisureAutomotiveE-commerceRestaurant & hospitalityFinancial services
Compare
ZendeskFrontIntercomRespond.ioSuperchat
Resources
AI Helpmate PlaygroundAI Journeys LibraryToolsTrengo BlogCustomer storiesDemo seriesNewsletterMessage templates
Trending
11 WhatsApp Business description examples30 WhatsApp Business auto reply message samples21 WhatsApp Business greeting messagesBlog
Download
App storeAndroid store
Trengo
PricingGet a demoCareersAbout usStatusIntegration hubContact usPartner with us
Community
Our customersThe Convo
Self Service
Help CentreTrengo AcademyAPI Documentation
© 2024 Trengo
SecurityPrivacy policyTerms and conditionsGDPR