The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
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Does Live Chat Increase Conversions? 2026 Sales Guide
Mar 12, 2026
Customer service
Does Live Chat Increase Conversions? Pros, Cons & Best Practices
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Inbound Leads: What They Are and How to Qualify Them
Mar 12, 2026
Customer service
Inbound Leads: What It is and How to Qualify Them
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What are the Hotel Performance Metrics in 2026
Mar 12, 2026
Customer service
Key Hotel Performance Metrics & How to Measure Them in 2026
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How to Add a Shared Mailbox in Outlook
Mar 10, 2026
Customer service
How to Add a Shared Mailbox in Outlook
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How to Calculate Customer Acquisition Cost: Free CAC Calculator
Mar 4, 2026
Customer service
How to Calculate Customer Acquisition Cost: Free CAC Calculator
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Customer Service Improvement Plan: The Ultimate Guide
Mar 3, 2026
Customer service
Customer Service Improvement Plan: What It Is & How to Create One
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