The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
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Oct 2, 2025
Product
Reduce holiday support overload with proactive WhatsApp Updates in Trengo
Automation
Customer support
WhatsApp
Live chat vs email support: Key differences between live chat & email
Sep 30, 2025
Customer support
Live chat vs email support: Key differences between live chat & email
News
Multichannel / omnichannel
10 Best WhatsApp Business API providers businesses trust
Sep 25, 2025
WhatsApp
10 Best WhatsApp Business API providers businesses trust (2025 edition)
Customer service
Customer support
12 customer engagement strategies to boost your business conversions
Sep 24, 2025
Customer service
12 customer engagement strategies to boost your business conversions
Customer support
Social media customer service: What it is & how to implement?
Sep 22, 2025
Customer service
Social media customer service: What it is & how to implement?
Customer support
WhatsApp
Facebook
Instagram
Communication
Understanding and identifying customer needs to improve business growth
Sep 22, 2025
Customer service
Understanding and identifying customer needs to improve business growth
Customer support
News
Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
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