The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
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Patrick Meutzner, Co-founder & CPO of Trengo, presenting on stage at the Annual Hospitality Conference
Dec 5, 2025
Customer service
The Future of Guest Experiences: Key Insights from AHC 2025
Communication
Multichannel / omnichannel
Customer service
Customer support
AI chatbot customer service: your complete guide
Dec 4, 2025
Customer service
AI chatbot customer service: your complete guide for 2026
AI
Chatbots
AI in customer service: the complete guide to transforming customer support
Dec 3, 2025
Customer service
AI in customer service: the complete guide to transforming customer support in 2026
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Customer engagement analytics: How to improve every customer touchpoint
Dec 2, 2025
Communication
Customer engagement analytics: How to improve every customer touchpoint
Customer service
AI
Best AI tools for ecommerce stores: transform your online business
Dec 2, 2025
AI
Best AI tools for ecommerce stores: transform your online business in 2026
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AI for ecommerce automation: boost sales and reduce manual work
Dec 1, 2025
AI
AI for ecommerce automation: boost sales and reduce manual work
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Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
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