Klaviyo

Klaviyo is a marketing automation platform that gives you access to every order, click, like, review, product viewed, and more. So you can use this data to send personalised and relevant messages based on what your customers like. Gain insights into when they buy, and how they buy.‍

About the integration‍

E-commerce businesses can now leverage WhatsApp to connect with their customers at critical moments in the customer journey. They can announce pre-sale and back-in-stock notifications, as well as check-out reminders for consumers who've left items in their digital shopping carts. And, businesses can trigger event-based, highly-relevant messages, such as order notifications and shipping updates, while gathering post-purchase feedback and sending product-specific instructions after the purchase. ‍

About Trengo‍

Trengo is a customer engagement platform that consolidates all communication channels and conversations into one platform and is an official WhatsApp Business Solution Provider.