Intercom is one of the most well-known and best customer communication software tools…
Intercom is one of the most well-known and best customer communication software tools…
Intercom pricing is complicated. The software company’s pricing plans are relatively expensive, difficult to understand and…
Zendesk vs Salesforce Service Cloud is the battle between two of the biggest…
WhatsApp is becoming increasingly popular as a customer communication channel More and more customers value being able…
You can use WeChat on two devices or more by using Trengo. Trengo is…
It should come as no surprise that every modern business needs a strong presence…
In a time where many teams are being forced to work…
The COVID-19 crisis has flipped all of our lives upside down. From having to practice social distancing, staying…
A well-trained customer service agent can sense potential trouble from…
Even if you make the prettiest posters and TV commercials or the most masterful Google…
You probably landed on this blog because you searched for something like…
Je kent de Engelse uitdrukking “happy wife, happy life” vast wel eens gehoord. Als we…
A Facebook Messenger chatbot can be extremely valuable for the modern-day…
During the corona crisis, a lot of people are working from home. This also counts for the…
To improve availability, a lot of modern companies are fully…
Installing a live chat on your website if a no brainer for most entrepreneurs. In many…
Whether you own a webshop, a digital showroom or any other platform that enables customers…
Email has been one of the most popular communication channels since the 90s. A lot of…
In recent years, many companies have started to work with remote teams. In…
Recently, Facebook Messenger implemented the 24-hour rule. In this blog we will…
As a customer service employee, your daily goal is to achieve one…
For a moment, when I just started working at Trengo, I found it strange that…
The WhatsApp Business API is primarily intended as a customer service solution. This means that…
If you use WhatsApp Business, you’re not allowed to start a conversation with your…
Since WhatsApp launched their free official WhatsApp Business application and the WhatsApp Business API,…
WhatsApp is one of the most important communication tools on earth. More than 1,5 billion…
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