Trengo for Support
Support built for thousands of conversations daily
Automate 50% of support volume across WhatsApp, email, and social. Handle peak season spikes without hiring. Your team focuses on complex issues, AI handles "where's my order?" or "the rest..."
Official WhatsApp Business Partner trusted by businesses worldwide
Support for eCommerce
Handle 3x the order inquiries during peak season without adding support staff.
Support for Hotels and B&Bs
Answer guest questions from arrival to check-out with 24/7 support, without overwhelming your team.
Support for Tour Operators
Send itinerary updates and pickup changes to 50+ travelers instantly via WhatsApp.
Never lose track of a support request again
Personal support for high-volume teams
Think of Trengo as an extension of your team that automates the routine, ensuring your team have the clarity and time to treat every customer like their only priority.
Automate 50% of support via WhatsApp
Send instant order updates, answer FAQs, and route complex questions to your team, all in WhatsApp. Handle 3x the volume without hiring more agents.
Full context, faster resolutions
See booking history, past conversations, and customer details alongside every chat. Resolve issues on first contact instead of asking guests to repeat themselves
AI handles routine questions; your team handles everything else.
Automatically qualify intent and route inquiries across 70+ languages. Answer 'What time is check-in?' instantly while your front desk focuses on special requests and expectations
See where every support request stands
Organise conversations into visual stages so your team knows what’s pending, in progress, and resolved at a glance.
98%
open rate on automated WhatsApp order updates
80%
of repetitive support questions are automated
5x
faster resolution for complex customer cases
Experience Trengo
See how you can reach and service leads and customers better with an AI-first omnichannel Inbox
Connect your systems and sync customer information
Connect your tools and systems to Trengo. Add data integrations like Shopify and Lightspeed and always have a full customer overview.
'Trengo AI is simple and easy to use, with a quick and straightforward setup. It’s fantastic to have full control over how we experience and leverage AI.'
'We work super efficiently with all channels connected and it shows in our average first response time of just 25 seconds.'
'Trengo AI is simple and easy to use, with a quick and straightforward setup. It’s fantastic to have full control over how we experience and leverage AI.'
“It used to take a minimum of an hour to respond, and now, with Trengo, we are at a 20-minute response time.”
Handle 3x the support volume without adding headcount
Join teams using Trengo to automate 50% of guest inquiries across WhatsApp, email, and social. Your next peak season doesn't have to mean panic hiring.
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