Hotels & B&Bs
Deliver a 5-star service without scaling your team
During their stay, guests expect instant answers on WhatsApp, email, and Booking.com but your small team can't be everywhere at once. Trengo unifies every channel and automates common questions, so you deliver the personal service that earns 5-star reviews.
Official WhatsApp Business Partner trusted by boutique hotels, B&Bs, and independent properties worldwide.
80%
of guest questions answered instantly by AI
5x
faster response times across all channels
98%
open rate on WhatsApp messages (vs. 20% for email)
Deliver the best guest eperience
Les clients d'aujourd'hui veulent des réponses directes sur WhatsApp, pas des chaînes d'e-mails ou des jeux de ping-pong au téléphone. Trengo rassemble tous les canaux de communication dans une seule boîte de réception.
Réservation
AI instantly answers questions about amenities, pricing, and availability on WhatsApp 24/7.
Arrivée
Send automated pre-arrival messages with check-in instructions, parking details, and WiFi passwords.
Enregistrement
Offer room upgrades, spa treatments, or dinner reservations via WhatsApp during check-in.
Séjour
Guests message you directly on WhatsApp for extra towels, restaurant recommendations, or maintenance issues.
Check-out
Send automated thank-you messages with review requests via WhatsApp. Follow up with loyalty offers.
The digital front desk that never sleeps
Answer guest questions automatically, 24/7 even when your front desk is closed or busy with check-ins.
Réserver une démo
Laisse couler les expériences des clients grâce aux AI Journeys
L'IA pose des questions aux visiteurs pour recueillir des infos importantes, les conduit à la bonne personne ou leur apporte directement des réponses. Les parcours clients idéaux ne sont plus qu'à quelques clics.
Essaie gratuitement
Build loyalty, drive direct bookings
Turn great service into repeat guests. Happy guests become loyal guests and loyal guests book direct.
Réserver une démo
Expérience Trengo
Vois comment tu peux mieux atteindre et servir les prospects et les clients avec une boîte de réception omnichannel AI-first.
Connecte tes systèmes et synchronise les infos clients
Trengo connects to the OTAs and tools you already use to manage your property so everything works from one platform.
Stop juggling dashboards. Start delighting guests
Unify your channels, automate FAQs, and give your small team the power to deliver 5-star service without the stress.
Langue
English
